Unshaken Studios Returns Policy

Last updated: June 11, 2024.

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we have a 14 day return policy. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note: All returned items must be in new and unused condition, with the original tags and labels attached.

Return Process

To return an item, email us at hello@unshakenstudios.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

You will be liable for any return shipping charges.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 7-14 days days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at hello@unshakenstudios.com